This guide will help you troubleshoot common issues you may experience regarding customer accounts and subscriptions. These resolutions will apply if you have an active Stripe account. If you are using a different payment processor, please reference the relevant guide or DM your Ternary Premier Customer Support Agent in your private Discord group chat or send an email to [email protected] for further assistance.

Cancellations


Subscriptions


Refunds


Payment Issues


Referrals