Log into your Ternary Client Dashboard. Go to the “Subscriptions” tab. Search for the customer and click on their row.
Click on their "Subscription ID". The link will take you to the customer's account within your Stripe dashboard.
Click on the “Actions” button on the top right corner and then click on "Cancel subscription…".
There are three options when canceling an account. Select the one that applies to the case you are currently working on and issue a refund if applicable.
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