Discord Search Features

Did you know you can search for customer information like Discord usernames, subscriptions, customer names and email addresses within Discord, without having to go to the Ternary Client Dashboard?

Just one of the many features Ternary offers!

How To Find A User’s Discord Display Name

In the #ternary-logs channel enter the command <@discord_id_here>


Example: <@638177030948651008>

It will give you the associated Discord display name.

How To Use The !search Feature

You can use the !search feature to quickly find a customer's:

In the #ternary-logs channel enter the command: ”!search {key, subscription, customer, email} <value>”

**Example) !search email [email protected]


You can even update email addresses by entering the command: !updateEmail <Old Email> <New Email>


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